With dedication in every detail, we offer products that inspire, delight, and endure

Frequently Asked Questions (FAQ's)

Where do you ship?

We currently ship worldwide! Shipping times and fees may vary depending on your location.

How long will it take to receive my order?

Processing takes 1–3 business days, and shipping typically takes 7–15 business days, depending on your location. You'll receive tracking details once your order ships.

How can I track my order?

Once your order is shipped, you'll get an email with a tracking link to follow your package's journey. You can also track your order through our website's "Track My Order" page.

What is your return policy?

We offer a 30-day return policy from the date you receive your order. Products must be unused and in original packaging. Please refer to our Return & Refund Policy page for complete details.

What if I receive a damaged or defective product?

We sincerely apologize for any inconvenience. Please contact us within 48 hours of receiving your order with photos, and we'll arrange a replacement or refund.

Can I cancel or modify my order after placing it?

If you need to cancel or make changes, please contact us within 6 hours of placing your order. After that, we cannot guarantee changes as orders are quickly processed.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options displayed at checkout.

Is my payment information secure?

Yes! We use industry-standard SSL encryption to protect your personal and payment information. Your security is our priority.

How do I contact customer service?

You can reach us anytime through our Contact Us page or email us directly at shopify@amzocart.co.uk. Our support team will get back to you within 24–48 hours.